Ministry Sync Knowledge Base

Knowledge Base

  1. Training Videos 

    1. Attend Easy Basics
    2. Live Attendance iPad App videos
  2. News and Announcements 

    1. What's changed - #changelog
  3. Ministry Sync FAQ 

    1. Giving Tuesday FAQ
    2. Open or close my event
    3. Moving registrants to groups or teams
    4. Linking your event to your website
    5. Using the Guest List Manager (Host Information)
  4. Profiles and Users 

    1. Create, edit, or delete a Ministry Sync user account
    2. User access levels
    3. Editing profile information
    4. Add, Edit or Delete a church
    5. Editing profile notes
  5. Setting up your event 

    1. Create a new event
    2. Contact information and event details
    3. Event Banners
    4. Ordering custom banners
    5. How Do I Link My Website To My Event?
  6. Text and Images 

    1. Banner sizes
    2. Using the new text editor
    3. Change my logo
    4. Adding single-spaced text
  7. Event Sponsors 

    1. Add event sponsors
    2. Adding Event Sponsors with no Logo
    3. Adding Event Sponsor gifts to your FundEasy event total
  8. Invite 

    1. How do I Send Invitations?
    2. Save the Date
    3. Import Email Addresses into Invite
    4. Invite a past guest to this year's event
    5. Can I change the "From" email or Subject on my Invitations?
  9. Send Email 

    1. Resend the Host Manager Email
    2. Send email
    3. Can I see if emails have been sent?
    4. Emails from Ministry Sync are not showing up in Gmail
  10. Registration 

    1. Registering guests and hosts in Attend Easy
    2. Duplicate Checking
    3. Canceling guest or host registrations in AttendEasy
    4. Register participants, liaisons, and add sponsors in FundEasy
    5. Cancel a registration or sponsor in FundEasy
  11. Registration Manager 

    1. Your FundEasy registrants
    2. FundEasy Teams and Captains
    3. Your AttendEasy registrants
    4. AttendEasy Groups and Hosts
    5. Seat requests
  12. Payments and Deposits 

    1. Recording Payments in AttendEasy
    2. Refunding a transaction in AttendEasy
    3. Adding a transaction in AttendEasy
    4. Recording Offline Donations in FundEasy
    5. Recording payments in FundEasy
  13. AttendEasy - Reports and Exports 

    1. Export Data
    2. Reports for the night of your event
    3. Searching and reporting
    4. Meal report
    5. Add Donor ID numbers for WayCool or other databases
  14. FundEasy - Reports and Exports 

    1. Easy Reports
    2. Export / Import into Waycool
    3. Print invoices and receipts from FundEasy
    4. Turn off headers and footers in invoices and receipts in FundEasy
    5. Creating a PDF Sponsor List for past walkers
  15. Table Charts 

    1. Creating Your Table Chart
    2. Edit the Table Chart
    3. Assign groups to tables
    4. Moving groups on the table chart
    5. Using colors on the table chart
  16. Name tags 

    1. Creating name tags
    2. Copy a name tag template
    3. Customize a name tag template
    4. How do I create blank name tags
    5. Name tags are not printing correctly
  17. Live Attendance 

    1. Tell me more about Live Attendance
    2. How to Practice Live Attendance
    3. Setting up Live Attendance
    4. Why do I have a bunch of Overflow tables?
    5. Where to see your Live Attendance data
  18. Logging in 

    1. I can't log into Ministry Sync
    2. You are not logged in correctly error
    3. Recover FundEasy Login
    4. An Internal Error has occurred message
  19. Social Sharing 

    1. Change Facebook, Twitter, or email sharing options
    2. Sharing your event on your Organization's Facebook Page
    3. Facebook Tips
    4. Clearing your Facebook cache
    5. Participant's daily updates aren't posting on Facebook
  20. FundEasy Participants FAQ 

    1. FundEasy Participant FAQ
  21. Advanced Information 

    1. Add waiver text to my FundEasy registration form
    2. Changing the Organization name in Emails
    3. %RegCompleteInstructions% shows in templates
  22. All articles 

    1. How do I Send Invitations?
    2. Add event sponsors
    3. Create, edit, or delete a Ministry Sync user account
    4. Registering guests and hosts in Attend Easy
    5. I can't log into Ministry Sync
    136 articles 

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