Setting up Live Attendance

Off-Site Setup Instructions

PREPARE The Hub

(Internet is required to set up your hub, so you should do this prior to your event)

1. Designate an iPad to be the Hub for your event.
2. Download and install the ‘iPad Hub’ app from the iTunes App store.
3. Launch the app.
4. Enter your Ministry Sync username and password into the app.
5. Follow instructions on the screen to download your event data onto the Hub. 6. Put the iPad Hub to sleep when the Hub app says, "Go to Your Venue".

PREPARE Guest Check­In and Guest Management

  1. Download and install the ‘Live Attendance’ app from the iTunes App Store.

  2. Designate which iOS Devices you will use for Guest Check­In and Guest Management, remember that you must

    use an iPad for Guest Management.

On-Site Setup Instructions Setup the Offline Wireless Network

  1. Find a power outlet that is centrally located to where you will be using Live Attendance.

  2. Plug in the device.

  3. Wait for a yellow light to flash on the device... that’s it!

    Do not physically connect any USB cables to the Offline Wireless Network.

Join All Your Devices to the Offline Wireless Network

  1. Power on all your devices.

  2. Find and launch the “Settings” app on each device.

  3. Tap on “WiFi” within settings.

  4. Join the network that is called “Offline Wireless Network”.

    If you are using your own office or home router, the network name will be different.

Start the Hub app

  1. Make sure the iPad Hub has joined the Offline Wireless Network. Follow steps above to Join.

  2. Launch the red app called ‘Hub’ and follow the on­screen instructions.

  3. Once you see "Good to Go!", plug the power cable for the iPad Hub into a wall outlet.

    Failure to do this could result in the iPad Hub running out of battery during my event, causing Live Attendance to stop working.

  4. Keep the iPad Hub in a central location. Next to the Offline Wireless Network would be ideal.

  5. If your iPad has a cover, keep it open! Closing the cover could turn the device off, so be careful.

Start the Live Attendance app on All the Other Devices

1. Make sure each device has joined the Offline Wireless Network. Follow steps above to Join.
2. Launch the app called: ‘Live Attendance’.
3. Select a role for the device: Check­in Guests or Manage Guests (for special registration table ­ iPads only). 4. The app should sync up with the iPad Hub and display your event guests.

Tear Down After Your Event

1. Go to the iPad Hub and tap the red “Finish Live Attendance” button. 2. Pack up all the devices and unplug the Offline Wireless Network.

Post Event: Uploading Your Attendance Data back to Ministry Sync

If you have WiFi internet at the venue, you can upload your attendance data immediately.

  1. Take the iPad Hub to a place with WiFi internet (Starbucks, home, office).

  2. Find and launch the “Settings” app.

  3. Tap on “WiFi” within settings.

  4. Join the network that has internet.

  5. Launch the Hub app again and follow the onscreen instructions to upload your attendance data back to Ministry Sync.

  6. When you are finished, be sure to leave feedback so we know how you enjoyed Live Attendance! 

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